9 June 2022 Attendance: SK, MH, IBW, MC, SB, RS, JO, AB, AK
Announcements:
Holding or participating in virtual meetings (SK)
Professionalism / Shared workspace
2 docking stations have been received. One will go downstairs in the house. Placement of other TBD today: for presenting or meetings in the Clayton House 1st floor. 2nd. Floor drops. Face to Face or webinars. To prevent problems during presentations. At Volunteer desk. Will change when volunteers return. IBW doing program next Tuesday. Use eathernet cord at house. If more than one person is needed for the presentation / hosting alternative sites can be found.
Active Shooter Training – registration / logistics. Starts on the 16th. 8-5 the day of training. Parking code.
HEAR season – FY23 planning/ Scoring and new plans. Direct supervisor meetings. Scored by July 30th non-supervisor. Aug 30th Supervisor.
101 Best websites 2022. Posted on the Blog. Read!
Standing agenda:
Customer service
Meeting room – a week out (SK): SK Saturday use meeting room on Sat. Book a week out. Mention Week out prior booking. Not 6 people first. MC around the use of meeting rooms when it’s empty. AK Plan ahead. Managers choice. Could ask manager to use at manager choice. Exception or not. Can re-visit issue. To make sure the group is non-profit. Planning Trip to library, offer use of meeting room. Stress no food. Room bookings for groups that did not get conformation notice. Please let IBW know so she can check booking.
City Directory bookings 11-4 or 1-4pm bookings. Special times. Careful about lunch bookings.
1-hour bookings. 11- 4.
Policy and Procedures
Managing “issue” customer (s): Print out of policy and procedure. Going over both. On intranet. Discussion on levels of suspensions. PITTS report. Email notes to IBW, MH, SK. Permissions needed to take pictures of people/ children. Forms. Trespassing, violation of home rules. Suggested trainings of Trespass warrant. Discussion of persons who have issues. Handling the situation.
Unit Reports
Volunteers –
what projects are they working on?
Tech Services –
interesting new books?
Interesting titles on order?
Email Reference
What type of questions?
Interesting Questions?
Programming
Upcoming programming?
Assistant Manager
Reports from meetings
Initiatives
Manager
initiatives
conversations
Reports from meetings
Michael customer is hearing impaired. He understands lip reading. He can hear somewhat. He uses translation apps. He is a great guy to work with AB.
No comments:
Post a Comment