If a customer is interested in obtaining Houston Police Department records, try using this website for guidance: https://www.houstontx.gov/police/public_information.htm
It gives very specific information on what information can be released and how to obtain it. There is a lengthy list of record types, such as accident report, mug shots, citations, etc, and you can click on each type to find out who is the record holder, their contact info, and the criteria for record release. The most common request type would probably be for Report - Police / Incident / Offense. A great deal seems to depend upon if the case was closed by conviction.
JO
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