Message: 12
Date: Wed, 6 Jun 2012 12:19:50 -0400 (EDT)
From: harrisonkim@q.com
Subject: Re: [Genealib] Ancestry printing to 11X17 Hayes
To: Librarians Serving Genealogists
Cc: cris.cooper@ancestry.com, Kim Harrison
Good morning:
Ancestry does watch the list and enjoy seeing everyone's great
suggestions for improvements to Ancestry.
The library community also can reach out directly to Ancestry as
well. Cris Cooper (cris.cooper@ancestry.com)
is our dedicated IT person to help with all Ancestry Library Edition concerns
and comments as well as myself (kharrison@ancestry.com). I also would like to remind the list that PQ
customer service team is also available.
I also would like to share again with you all the PQ site of
http://prq.st/GenTools for the place for webinars, how to documents and general
information about Ancestry Library Edition can be found. Having said all of that here is the work around
solution Cris has found.
To work around the issue you're having with the Flash viewer
printing, you should be able to follow the steps below (for Internet Explorer):
1. Pull up an image you'd like to print while using the new
advanced viewer.
2. Click the Print option on the toolbar.
3. Choose either Image Only or Image and Source print.
4. A new tab/window should appear for your browser and load the
image by itself.
5. The printer dialog box should automatically appear but close
it.
6. The new tab/window should still be there with the image by
itself showing.
7. From here, click the Tools menu (Alt + X).
8. In the Print section, go to the Print Preview... option.
9. First you'll want to click the Page Setup button (Alt + U) to
change to the correct paper size.
10. The print preview screen will easily allow you to change the
orientation of the image from portrait to landscape or vice versa. More recent
census records will require the latter option.
11. You can also adjust the zoom level here. The magic number that
I found for census records is about 150% but often times the "Shrink to
Fit" options works as intended if the image is larger than paper size
you're using.
12. Make sure the page indicator in the upper-right says Page 1 of
1 (unless you're printing the source as well) before printing and it should
print correctly.
(Note: Don't worry if the image doesn't load completely in the
print preview. You should at least get the outline of it so you can gauge where
it will appear on the final printout.)
Again, if you have any questions, please reach out to us here at
Ancestry! We always enjoy hearing from
our librarians! :)
Kim
Kim S. Harrison
Senior Institutional Account Executive
Ancestry.com
kharrison@ancestry.com
Phone 801-705-7892
Sue 6 JUNE 2012
Sue 6 JUNE 2012
Thanks for posting this... it has really been helpful.
ReplyDeleteCary